Help Desk
DID YOU KNOW?
- You have to log in to your 快播成人 email first in order to set the password for the rest of your accounts
- Your username and password for campus computers, campus wireless, Password Manager, 快播成人 email, Canvas, Navigate and RAVE are the same
- Online Services is not connected to the others, and needs to be set up separately
Instructions for logging in, campus wireless setup, Google Apps, Office, and Zoom are all located below.
快播成人 快播成人s, faculty and staff have two accounts to use with the college. The detailed sign in instructions are on the respective login pages.
One is for Online Services, where 快播成人s can schedule classes, see their course schedule/registration and final grades, get unofficial transcripts and pay their bills. You use your User ID and PIN to sign in.
The other account is your 快播成人 Account, that is for just about everything else, including email, Canvas, Zoom, signing into college classroom computers, signing into 快播成人-WIFI from your personal device, and most library databases. You use your 快播成人 Account username and password for this and all single-sign on (SSO) resources.
You must sign into your 快播成人 email first to change your password.
Most 快播成人 services are able to be accessed through the hcc.edu home page under My快播成人.
Connect your device to 快播成人-WiFi
快播成人 Wireless Guest
All personal wireless devices, including smartphones, tablets, and laptops, can connect to the internet via 快播成人 Wireless Guest. This service is available to 快播成人s, faculty, staff, and visitors.
There is no need for a username or password; however, users are required to agree to the Access and Use Policy on the sign-in page that pops up after connecting.
Faculty and staff may reach out to the Help Desk for details regarding 快播成人-issued devices.
Log in if you need to look for messages that might have been caught by 快播成人's spam filter. Use your 快播成人 email credentials. Use your 快播成人 email address and password for SSO login.
We are pleased to announce that all current Students, Staff and Faculty have access to FREE Microsoft Office products for your home and personal devices*!
Microsoft 365 - this is the online version of Office. This can be used anywhere with an Internet connection and allows sharing of files, collaboration, saving to the cloud with OneDrive, etc.
This is also a downloadable version that can be installed on up to 5 personal devices (Laptop, Desktop, Tablet, Phone, etc.)
VERY IMPORTANT (Staff/Faculty) - Please do not install Office on your 快播成人 issued computer without assistance from the Help Desk. If not done properly, certain programs could lose data, mainly Access and Outlook.
To access these products, go to the and login with your full 快播成人 Email address and password.
*Please note: these products are for current Staff & Faculty. If employment should end, the products will no longer be available. For Students, you will have access to these products for up to 1 year after graduation.
All 快播成人 Staff and Students have access to a Zoom account.
- Once you've the Zoom application to your device, select the Sign In option and look for Sign in with SSO
- Enter hcc-edu for Company Domain
- Login with your 快播成人 Account Username and Password
- Here is a on how to join meetings
- You can also access our Zoom page directly
NOTE: Zoom releases quarterly updates to the desktop client and mobile apps, and enforces a minimum version to join meetings. Be sure to keep your Zoom client up-to-date.
- You can find a walkthrough of the update process . Alternatively, you can go to to download and install the latest version of the client.
- For those using mobile devices with Zoom, go to the Apple App or Google Play Store to download the latest version.
